Frequently Asked Questions (FAQ)

About Futmore

What is Futmore?
Futmore is a global supplier of premium 1:1 soccer jerseys and apparel. We work with resellers, companies, and football fans worldwide, offering top-quality products at competitive prices.

How credible is Futmore?
With over 9 years of experience, Futmore is a trusted name in the football apparel industry, supplying jerseys worldwide with a strong focus on quality and customer satisfaction.

Where are you located?
Our factory is located in China, and we ship worldwide.

Products & Quality

What are the features of the jerseys?
Our jerseys are made with premium materials for comfort and durability. They offer excellent breathability, sweat absorption, and authentic details with high-quality finishes.

Are the jerseys original?
Our jerseys are high-quality 1:1 replicas, identical to the original models, using the same fabrics and details as the official versions.

Do the jerseys come with tags?
Yes, all jerseys come with tags.

Do the jerseys come with a warranty?
Yes. All jerseys are guaranteed against manufacturing defects. If you find any issue, contact us immediately.

Models, Sizes & Customization

SIZE CHART

Which models and teams do you have?
We have jerseys from all teams, clubs, and national teams.

What is the difference between the fan version and the player version?

• Fan version: More comfortable fit for casual use, embroidered logos and emblems.

• Player version: Slim fit, advanced breathable technology, heat-pressed logos and details identical to those worn by players.

Is there a size difference between fan and player models?
No. Please refer to our size chart for accurate measurements (link will be provided).

Can I customize the jersey with name and number?
Yes, you can choose any name and number you want.

Can I add patches or badges?
Yes. First, add the jersey to your cart, then add the desired patch or badge separately to the cart.

Can I request models not listed on the website?
Yes. If you don’t find a model on our website, send us a photo and we’ll check availability for you.

Payments & Pricing

What payment methods do you accept?
We accept:

• Credit & debit cards

• Cryptocurrency (5% discount)

• Apple Pay

• Google Pay

• Revolut Pay

• Klarna

• SEPA Direct Debit

• Bank transfer

Can I pay in my local currency?
Yes. After placing your order, you will receive payment instructions by email, allowing you to pay in your local currency.

Shipping & Delivery

How much does shipping cost?
Shipping costs €5 for 1 to 4 jerseys. Shipping is FREE for orders of 5 jerseys or more, or orders above €60.

What is the delivery time?

• Standard shipping: 10 to 18 days

• Express shipping: 10 to 15 days (priority handling)

Do you ship worldwide?
Yes, we ship to all countries.

Do you work with dropshipping?
Yes. We can ship directly to your home or directly to your customer’s address.

Will I have problems with customs or fees?
Rarely. We make adjustments to packages to minimize customs issues or fees.

Orders & Tracking

How do I place an order?
Simply visit futmore.com, choose your products, and complete your purchase.

Will I receive a tracking code?
Yes. All orders include a tracking code, sent by email within up to 7 days after placing your order.

Where can I track my order?
You can track your order at:
https://www.17track.net

Can I receive real photos before shipping?
Yes. We can send real photos of your product 2 to 5 days after your order is completed.

Returns, Exchanges & Issues

What if my jersey arrives wrong, defective, or doesn’t arrive?
Don’t worry. This is very rare, but if it happens, we will refund 100% of the amount.

What is your return and exchange policy?
We offer a simple and hassle-free return or exchange. If the size is incorrect or the product doesn’t meet your expectations, contact us and we’ll guide you.

Resellers & Extras

Do you sell wholesale? Are you suppliers?
Yes. We are suppliers specialized in resellers, companies, and people starting a jersey reselling business.

Is there a minimum order quantity (MOQ)?
No. You can order even just one jersey.

Can I use your photos to sell?
Yes, you are allowed to use our photos.

Price Table & Extras

PRICE TABLE IN EURO – FUTMORE FACTORY

1:1 HIGH PREMIUM QUALITY JERSEYS
Free shipping from 5 jerseys or orders above 60€

Player & Retro Jerseys

• 1–10 pcs: 19€

• 11–20 pcs: 18€

• 21–30 pcs: 17€

• 31–40 pcs: 16€

• 50+ pcs: 15€

Fan Jerseys

• 1–10 pcs: 14€

• 11–20 pcs: 13€

• 21–30 pcs: 12€

• 31–40 pcs: 11€

• 50+ pcs: 10€

Extras

• Personalization (name/number): 5€

• Patch or sponsor: 2€

• Keychain: 3€

• Personalized shop card: 3€

Kids Kit (jersey + shorts): 19€
Shorts: 14€

Security & Data Protection

How is my data protected?
Your security is our priority. We use trusted payment platforms such as Stripe to protect your personal and financial data.